Overview of Our Policy
At our company, we prioritize customer satisfaction, especially when dealing with print on demand products and travel arrangements. We understand that there may be instances where a product does not meet your expectations or travel plans need adjustments. Our refund and returns policy is designed to ensure a fair and transparent process for all our customers.
Refund Process for Print on Demand Products
For print on demand purchases, we accept returns only under specific circumstances. If a product arrives damaged or is incorrectly produced, customers are eligible for a full refund or replacement. To initiate a refund, please contact our customer service within 30 days of receiving the product. We require photographic evidence of any defects to expedite the process.
Travel Refunds with Expedia and Booking
When booking through theese two plataforms for travel services, our refund policy differs based on the type of reservation made. For fully refundable bookings, customers may cancel for a full refund up until a specified time before the departure date. Non-refundable fares may not allow for refunds; however, you may be eligible for credits or changes depending on the terms outlined at the time of booking. Always review the specific cancellation policies to ensure you are informed before making a purchase.